Tag: Hyatt Hotel

In Hollywood Hotel, Maids are Watched by a Dog Named Rex

From the you can’t make this shit up department: A federal agency charged with enforcing labor law has issued a complaint against the Hyatt Andaz Hotel in West Hollywood, alleging the hotel illegally implemented a new electronic tracking device that monitors productivity of housekeepers. The system, known as “Rex” because it is animated by a wagging-tailed dog by the same name, consists of tracking software managed on iPods that tells housekeepers exactly which room to clean and when. It requires housekeepers clock when they enter and exit each guest room. It can send a housekeeper and her heavy cart from one end of the hotel to the other, sometimes hundreds of yards away, potentially increasing travel time from room to […]